Delivery

Domestic Delivery Within Australia

For orders under AUD $60.00, we deliver Australia-wide at a low-cost flat rate of just $9.95. If your total order value is more than $60 we will deliver your order free of charge.

Orders are usually shipped within one business day, and will be conveniently delivered to your preferred address. Deliveries and dispatches take place Monday - Friday during normal business hours.

Our couriers offer a door-to-door service, so please ensure that there will be someone available at the nominated delivery address to sign for your items and receive the delivery.

Tracking your order

Once your order has been shipped, you will receive an email with your tracking details, and instructions for how to track your order. For any queries relating to tracking, please contact the Billie Goat Customer Care Team here.

Our usual delivery times are in line with the below. However, due to COVID-19, our logistics partner Australia Post is experiencing some delays.

  • VIC - Approximately 1-3 business days
  • NSW, SA, TAS - Approximately 2-5 business days 
  • QLD, WA, NT - Approximately 3-7 business days 

Please allow up to 10 business days for rural deliveries. Please note that these are estimates and our carriers will endeavour to meet these on all occasions; however please allow up to 10 business days for all deliveries. Due to seasonal and Public Holidays such as Easter and Christmas, delivery times may vary from normal. Please allow extra time for delivery during these peak periods.

Pick Up

Billie Goat products are not available for pickup; however, we do have an extensive network of retail stockists if you prefer to shop in store. Find your nearest stockist here.

International delivery

Due to COVID-19, our logistics partner Australia Post is currently unable to deliver to many countries around the world. They have published an update here. If you are trying to place an order to send to one of these affected countries, we are very sorry but you will be unable to do so. We hope it will not be too long until things return back to normal.

For countries we are still able to deliver to, we offer a flat rate fee of $40.00 AUD. Once you reach checkout simply pick your country for delivery. Our checkout will update to include the shipping cost for your order.